Privacy Policy

SHARING YOUR INFORMATION

Your information will only be shared with your consent. We only share information with community organisations, voluntary groups, statutory agencies, and specific individuals or groups involved in supporting our services. If Alsager Community Support collaborates on specific projects with partner agencies, your personal information may be shared with these agencies solely for that project’s purpose. These partner organisations are only permitted to use your information for the agreed-upon purpose. We do not sell or share your information with any companies for marketing purposes.

We are committed to data security and take reasonable and appropriate steps to protect your personal information from unauthorised access, loss, misuse, alteration, or corruption.

Our data security systems are robust, regularly reviewed, and designed to keep your information secure.

We ensure that your information is protected and handled securely in accordance with:

 

• UK General Data Protection Regulation (UK GDPR)

• Data Protection Act 2018

 

STORING YOUR INFORMATION

We securely store your information for up to six years following our last contact with you.

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• Paper Records: Stored in locked filing cabinets

• Electronic Information on Computers: Protected by encrypted passwords

• Data on Portable Devices (e.g., USB memory sticks, hard drives): Secured with encryption

• Customer Relationship Management (CRM) Systems: Held on secure servers

 

If you notify us that you no longer wish to be contacted, we will delete or destroy all records we hold of your information.

ACCESS TO YOUR INFORMATION AND CORRECTION

You have the right to request a copy of the information we hold about you. You may also ask us to delete or remove your information, and you can opt out of further communications. We strive to respond to such requests within one month. If you would like a copy of your information, or if you wish to discuss this policy, please contact us at info@alsagercommunitysupport.org.

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YOUR ACCEPTANCE OF THIS POLICY

By using our website, social media pages, attending events, accessing services, or providing your information, you agree to the collection and use of your data as described in this policy. If you do not agree with this policy, please refrain from using our website, social media, and services.

OTHER WEBSITES

Our website may contain links to other websites. This Privacy Policy applies only to Alsager Community Support’s website, so we encourage you to review the privacy policies of any external sites you visit.